Our agency has been in business for nearly three decades providing care to families in need of services.

Yes, all of our employees are insured and bonded.

We strive to match a caregiver with a client to provide continuity of care for our clients and stability for our employees. Our meet and greet process helps make it possible.

Before we begin working together, we'll provide a welcome packet with this information. Our admission nurse will review eligibility requirements, fees, and funding sources.

When we begin working together, we'll start with a phone conversation and follow it with a home visit to do a full assessment and review of the client’s needs.

NEHHS works with our client’s primary care provider, specialty providers, therapists, social workers, case managers, care coordinators, and the family to ensure the best care possible.

Yes, NEHHS is licensed and certified in Massachusetts.

Our agency is Medicare/Medicaid certified and regulated by the Department of Health.

NEHHS requires our caregivers to have graduated from school that is recognized by the state of Massachusetts. We require the caregiver to have current license that is in good standing with the board of licensure department.

All of our caregivers are licensed or certified by their discipline.

We conduct a pre-screening process, interviewing process, and criminal background check.

Our agency offers training by a skilled registered nurse either onsite or in a home setting.

A RN conducts an onsite visit and telephone call to supervise the home health aide. Also, the RN will conduct an onsite visit to supervise a Licensed Practical Nurses/Licensed Vocational Nurse. These supervision visits help ensure the client is receiving quality care.

Yes, we offer in-services and training modules.